Payment Methods

Payment Methods

1. Accepted Payment Channels

When completing checkout on our website, we currently support online payments using Visa and MasterCard only.

All amounts displayed on the checkout page are shown in the designated currency indicated at the time of purchase. Payments are completed entirely online, and no alternative payment methods are accepted.

2. Payment Security Measures

All payment transactions are processed through secure payment procedures. Information required to verify a transaction is used solely during the payment process.

We do not store, record, or retain your payment card number, expiration date, security code, or other sensitive payment details. Such information is not kept in our system after the transaction is completed.

3. Order Price Composition

The final amount displayed for each order consists of the product price and applicable shipping fees, as shown on the checkout page.

All other charges related to the order, including applicable duties and Australia’s 10% Goods and Services Tax (GST), are already included in the product price and will not be listed separately or charged again during checkout.

4. Handling of Payment Exceptions

If issues occur during payment—such as incomplete transactions, delayed status updates, or abnormal on-page notifications—these may be related to network connectivity, payment gateway processing, or bank authorization timelines.

Users are advised to first verify the payment page details and the status of their payment card. If the issue persists, please contact us using the information below so we can assist with further verification.

5. Limitation of Responsibility

Payment-related processes are handled based on order records, transaction results, and the information displayed on the website at the time of payment.

Any timing differences caused by payment systems, financial institutions, or other factors beyond our reasonable control will be addressed according to the actual circumstances.

6. Contact Information

If you experience any issues during payment or require further clarification, please contact us using the following details:

Address: 632 SEITLES ST,BIG SPRING,TX,79720,US
Customer Service Phone:+1(979)610-6078
Customer Service Email:worldcare@timbercabinhome.com

Service Hours:
Monday–Friday, 9:00–12:00 and 14:30–18:30 (Australian Time)