About Us

About Us

Welcome to timbercabinhome (hereinafter referred to as “we” or “us”).

Our story began with a simple focus: the furniture itself.

From the very beginning, we were drawn to a particular way of living—one that values stability, natural materials, visual balance, and furniture that stands the test of time. Rather than chasing short-lived trends or surface-level changes, we care more about how furniture exists in real life: whether it functions well, feels harmonious in its surroundings, and remains dependable through everyday use.

With this mindset, we gradually built an online store dedicated to furniture and home essentials. By operating online, we are able to present each product clearly and directly—allowing its structure, materials, and purpose to speak for themselves, without being overshadowed by complicated sales language.

The furniture we offer emphasizes balance between construction, materials, and everyday use. Whether designed for living rooms, bedrooms, or functional storage spaces, our focus is on how each piece fits into daily life—not simply how it fills a space.
For this reason, we strive to keep our product descriptions, dimensions, and images straightforward and transparent, helping customers form clear expectations before making a purchase.

As an online-only furniture retailer, we concentrate our efforts on three core principles:

• Ensuring product information is clear and easy to understand

• Keeping the ordering process simple, traceable, and transparent

• Making after-sales policies accessible and clearly documented

We believe furniture is not a one-time decision, but a lasting part of everyday living.
By continuously improving our online experience and the way information is presented, we hope to reduce uncertainty in the buying process and allow customers to make confident, well-informed choices.

If you would like to learn more about our service policies, privacy practices, return and exchange rules, or other related information, please visit the relevant pages on our website or contact us using the details below:

Address: 632 SEITLES ST,BIG SPRING,TX,79720,US
Customer Service Phone:+1(979)610-6078
Customer Service Email:worldcare@timbercabinhome.com

Service Hours:
Monday–Friday, 9:30–12:00 and 14:00–18:30 (Australian Time)