Contact Us

Contact Us

If you have any questions while browsing or using our website, including inquiries related to orders, payments, returns, exchanges, refunds, or other service-related matters, you are welcome to contact us using the details below.
We provide services exclusively through online channels, and all communication will relate to website orders and service support.

You may choose the contact method that best suits your needs. We will review and respond to inquiries during our available service hours.

Contact Information:

Address: 632 SEITLES ST,BIG SPRING,TX,79720,US
Customer Service Phone:+1(979)610-6078
Customer Service Email:worldcare@timbercabinhome.com

Service Hours:
Monday to Friday, 9:30–12:00 and 14:00–18:30 (Australian Time)

To help us process your request more efficiently, we recommend providing your order number or relevant details when contacting us.
All inquiries will be reviewed and responded to based on the actual circumstances.