GDPR Policy

GDPR Policy

1. Purpose and Scope

This GDPR Policy explains how timbercabinhome (hereinafter “we” or “us”) collects, uses, manages, and protects personal data during your use of our online store.
Although our services target the Australian market, we comply with the general data protection principles established under the GDPR to ensure consistency, transparency, and control over data processing.
This policy applies to all online interactions on our website, including browsing, order placement, payment, after-sales communication, and customer support.

2. Understanding Personal Data

In the operation of our Australian site, personal data primarily supports order processing and service delivery.
Personal data refers to information that can directly or indirectly identify a user, such as order-related details, contact information, and technical data generated during website usage.
These data help ensure smooth transaction processes and maintain basic website functionality.

3. Collection of Personal Data

Personal data may be collected through:

• Information you actively provide when placing orders, making inquiries, or contacting us.

• Technical data automatically generated during normal website operation, such as visit logs and page interaction information.

All data collection is purpose-driven and will not occur outside the scope of website functions.

4. Legal Basis for Data Processing

We process personal data in accordance with GDPR principles based on the following legal grounds:

Performance of a Contract
Processing personal data is necessary to complete your submitted orders, process payments, and provide related services.

Consent
With your informed and voluntary choice, personal data may be used for communication or subscription purposes.

Legal Obligation
Certain data may be processed to meet tax, accounting, or regulatory requirements.

Legitimate Interests
Data may be processed reasonably to maintain website stability, improve user experience, and prevent fraud or misuse.

5. Scope and Limitation of Data Usage

Personal data is used strictly for purposes directly related to order processing, customer communication, and website operations.
We do not use personal data for unrelated purposes, nor do we expand data usage beyond what is necessary. Every step of processing is aligned with the intended purpose.

6. Data Storage and Security

Personal data is stored using appropriate technical and organizational measures to minimize risks of unauthorized access, disclosure, or misuse.
Data retention periods are evaluated based on service requirements and management needs to avoid unnecessary long-term storage.

7. User Rights under GDPR

Where applicable, users have the following rights:

• To know whether we hold their personal data.

• To access and verify the information we process.

• To request correction of inaccurate data.

• To request deletion of personal data where conditions are met.

• To withdraw consent for prior data processing activities.

Requests will be assessed and handled in accordance with applicable conditions.

8. Data Access Control and Sharing Principles

Personal data will not be disclosed or shared arbitrarily.
Where necessary for service provision, data transfers will adhere to the principle of minimization, with strict access control to ensure data processing remains secure and controlled.

9. Policy Updates

This GDPR Policy may be updated due to changes in website services or compliance requirements.
Any updates will be published on our website for timely user access.

10. Contact Information

For questions regarding this GDPR Policy, our personal data handling practices, or your rights, please contact us:

Address: 632 SEITLES ST,BIG SPRING,TX,79720,US
Customer Service Phone:+1(979)610-6078
Customer Service Email:worldcare@timbercabinhome.com

Service Hours: Monday to Friday, 9:30–12:00 and 14:00–18:30 (Australian Time)